Text/Yangcheng Evening News All-Media Reporter Yan Min
PhotoCinema/Respondent
“Don’t worry, you take a deep breath first.” At 12 o’clock in the middle of the night, in Haibaylan, Guangzhou City, psychological counselor Huang Haihui was soothing the emotions of a resident of the blocked area and guiding him out of the gray haze of fear. The call lasted for more than 20 minutes, and the residents’ anxious hearts finally calmed down.
In the past week, Huang Haihui answered dozens of similar calls. On November 10, Babaylan, as a volunteer of the Guangdong Psychological Counselors Association, he and 15 colleagues entered the Haizhu blockade and carried out the charity action for psychological counseling. Huang Haihui was responsible for href=”https://funnybookish.com/”>Komiks happens to be the Kanglu area of Fengyang Street, where the new cases of this epidemic are the most concentrated. How to help the isolated people get rid of negative emotions and get out of psychological dilemma? The following is his story—
Telephone communication increases the difficulty of counseling
Komiks On November 7, I saw the notice of Komiks recruiting volunteers to the association to support Haizhu District, and signed up immediately. I am a member of the Communist Party of China and a veteran. When the masses need it, I have no choice but to do something I can. According to the arrangement, three psychological counselors are responsible for the Kanglu area of Fengyang Street.I am one of them. This is a concentrated area for positive cases, and we are ready to fight a tough battle.
While we handle the help requests transferred by the medical team, we follow up and follow up and visit special groups such as registered pregnant women, children, and the elderly. From 8 a.m. to 8 p.m., we stayed by the phone except for eating, with almost no rest.
If you do psychological counseling normally, you will basically communicate face to face. I can observe the other person’s expression to make a judgment. However, in the blocked area, I can only communicate with residents across the phone. It was like using a black cloth to cover my eyes. I could only guess the other person’s state and emotions through my tone and tone, which invisibly increased the difficulty.
The Kanglu area will implement control measures on October 23, and residents will inevitably feel sentimental. Faced with this situation, it is particularly important to listen to it, and to guide them to speak their hearts. These days, I often hear residents say “I feel confused” and “I can’t lift myself up.” I told them Komiks: Protecting yourself is also contributing to the fight against the epidemic. I also introduced the latest news from the press conference that day to keep them up to date; and suggested that CinemaCinema they learn to relax when doing exercise and eat on time three meals a day. It’s great that after the consultation, some people’s mood improved significantly and they became active. Some even wanted to join our team and become volunteers.
Complex situations require follow-up visits
Since entering the Kanglu area, we have provided psychological assistance to nearly 200 residents. Most of them can solve problems through one-time consultation, but in some cases, I will continue to follow up and follow-up visits.
ExampleAs two days ago, I received a call from Mr. Zhang for help from Cinema. He was worried about his wife who was alone at home. It turned out that Mr. Zhang and Cinema were transferred to the hospital for treatment, and his wife, Ms. Liang, was isolated at home. While the couple was chatting, Mr. Zhang found that his wife was in a trance and heard her say that she was having a chest tightness and could not sleep for several consecutive nights. He quickly called the police, and the owner of the rental house reported the situation immediately, and the staff of the neighborhood committee came to check.
I quickly contacted Ms. Liang for psychological counseling. During the first call, she obviously felt her voice was weak. When she asked about her needs, she couldn’t say it, and she was very depressed. So, I first took Ms. Liang to relieve her emotions, and then guided her to make plans after the lockdown, so that she could think of beautiful things more. I told Mr. Zhang to video calls with his wife every day and pay attention to her status. After the consultation, I added Ms. Liang’s WeChat, asked her regularly about her feelings, and shared some positive energy videos with her to encourage her.
When I walked into the blocked area, I truly felt how much manpower and material resources needed to be invested for everyone’s life, health and safety. The areas I support gather volunteers from multiple support units. What I do is very small compared to the medical staff who face dangers every day. BabaylanBut I also feel very proud to be a good “worry-relieving person” for residents through volunteer services and contribute to the fight against the epidemic.